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Here's a selection of ratings gleaned from our customer service assessment cards, plus a personal delivery of thanks:
We recently moved into a home that is new to us. We removed old carpeting and Columbo's installed new carpeting and LVP in its place. We also purchased two new area rugs. We are very pleased with all of the things we bought from Columbo's. Our designer and installers were pleasant to work with, too.
Cheryl B.
Hudsonville, MI
April 2018

The sales rep was very helpful throughout the entire process. Any issues we had with the installation were dealt with right away. We would definitely recommend Columbo's to anybody getting ready to upgrade their flooring.
Bruce Z.
Byron Center, MI
April 2018

I cannot say enough about Columbo's Floors to Go, and especially Scott Ehrhardt, who went "above and beyond" in customer care by handling/helping me to resolve a difficult situation.
Kay B.
Grand Rapids, MI
April 2018

I work for an Apartment Community is Grand Rapids, and last August Columbo's literally saved our move in season. After months of negotiation, our carpet vendor backed out of the work a few days before we were scheduled to have our move ins. Columbo's, given an almost unworkable time frame was able to help us out. Not only did they get the work done, it was completed faster and to a higher quality than we had in the past. Completely sold on them, would recommend them for any size job
Aaron H.
Wayland, MI
February 2018

“We have been using Colombo's for years and are very happy.  Tom goes above and beyond to offer value and quality for our real estate business and rental home.  Recently Mitch measured our personal residents and once again we were thrilled with the professionalism and advice he offered while at the residence.  Highly recommend!”
Tim V.
Grand Rapids, MI 
November, 2017

“Columbo's is one company we work with regularly and I can say without hesitation that they are one of the best! Fast communication, reliable scheduling, good prices, and great results. We couldn't ask for more!”
Tom H.
Grand Rapids, MI
October 2017

“Columbos has done a couple of flooring projects for us, first our living room carpet and more recently our front porch exterior carpet. The living room was done perfectly and it is a joy to walk into the room. Plus the type of carpeting we wanted was difficult to find elsewhere; thankfully, Columbos has an amazing selection to choose from. The front porch installation had a couple problems, but nothing that Daniel wasn't able to fix almost immediately. We had some tile installed in our kitchen by another company (Empire Today -- avoid!), but we may have Columbos redo it.”
Brad R.
Grand Rapids, MI
July 2017

“Great flooring company if you are in need! All the ladies behind the counter are great to deal with! Huge Selection of all types of flooring and the crew that installed the carpet and luxury sheet vinyl at my customers home were very kind and great at what they did! Thanks Columbos! Will use you over and over!”
Jamie T.
Hudsonville, MI
July 2016

Excellent Product and customer service!

We have really enjoyed working with Columbo this summer. We are planning one more project with them yet this fall. Bethany has been an excellent resource and has really great ideas. I trust her expertise in putting items together that will look really nice in our home. I can't wait to see the floor and the blinds for our sun porch when they are installed next week. We will recommend this store to friends and family and will return when we have more interior work that needs to be done.
Cindy D.
Hudsonville, MI

They meet and exceed my expectations.
I've used Columbo Floors To Go on multiple occasions. I use them for my residence and in preparing homes for sales, as a realtor. They work well with me, understand when there is a sense of urgency in getting the job completed, and they meet my needs.
Michelle G.
Grand Rapids, MI

Fabulous service with great follow up, I would recommend to anyone.
Columbo Floors To Go is very accommodating. They will drop everything and help you if you are having an emergency. There have been times when I have called in the morning, told them I need something this afternoon, and they have done it. They have everything in stock and I have never had to wait. The prices are reasonable and the quality is great.
Natalie S.
Portage, MI

Delivered by the customer with candy:
"Kristie, Michelle, and all of you at Columbo's you have all done a great job for us. I know at times it got hard but we made it and for that I thank you. I have told a lot of friends about how Columbo's is the best and some have already been there and say the same. Thank you so much!"
Gradisher Family

Customer Rating and Review "Excellent"
Comment: "Awesome customer service. Awesome carpet."
Shalyn & Scott J.

Customer Rating and Review: "Excellent"
Comment: "We have recommended you several times"
Jack K.

Customer Rating and Review: "Excellent"
Comment: "It looks great. He fixed some squeaks too!"
Rozeboom Family

Customer Rating and Review: "Excellent"
Comment:"We have been very satisfied with your service. We will be back!"
Diana R.